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FAQ
Here are answers to some common questions. If you have a question not covered here - or if you would like additional information - please either send us an email to info@lifebites.com or contact us at 1-877-GTA-LIFE (482-5433)
Please remember that we are here to help, so feel free to contact us at any time.
Are there any additional charges?
Not within United States. If you are ordering from outside United States there may be taxes levied on your order, consistent with that country's tax structure.
All orders are charged in U.S. Dollars.
For more information, you should consult your local Customs Authority.
Can I order by telephone?
Yes. If you would rather place your order via telephone, you can. Orders placed online, however, receive priority.
If you would like to place an order by telephone, please contact our office at 1-877-GTA-LIFE (482-5433) Monday – Friday between 8am and 6pm PST. Please do not leave a message with your order, as we will not be able to process it without a verbal confirmation.
Can I return a SALE item?
There are no refunds and no exchanges on Sale Items. All merchandise purchased “ON SALE” are FINAL SALE.
Can I track my parcel during delivery?
If you would like to check the status of your order, please contact our office at 1-877-GTA-LIFE (482-5433) between 8am and 5pm PST, Monday to Friday; or email us at info@lifebites.com.
Please ensure that you have your reference number on hand (this is the number generated at the top of the order page and quoted to you again in confirmation emails).
Do you deliver to PO boxes?
No, we do not deliver to PO Boxes. All deliveries must be accepted in person and signed for at time of delivery.
If this is a problem, please email us at info@lifebites.com to organize alternative arrangements.
